Practice Areas

Crisis Management and Government Response

Crisis Management is the process of creating and implementing a business plan that may be used in the instance of a crisis. A lawyer is necessary to ensure compliance as well as adequate communication with employees in the event of a crisis.

What qualifies as a crisis?

A crisis can be anything from a natural disaster or power blackouts that interrupts daily operations at your company. Some events, such as terrorist attacks and bomb threats, come with the added risk of bodily injury. Such is the reason why it is important to clearly communicate the policies and procedures to take in a crisis.

Of course, not all risks are the same. Cyber attacks and product tampering are serious offenses that could lead to significant financial hardship. A good crisis management plan is equally important to navigate these interruptions as well.


A crisis management plan should be compliant with all state and federal laws. A lawyer who specializes in the area can ensure that your company remains compliant with all laws to prevent penalties for violations.

It is important to ensure that the compliance process is ongoing. Having a policy on paper is not enough to avoid costly mistakes. All employees should be reminded of policies and procedures that keep the company compliant with the law.

Crisis Communication

Communicating is the only way to ensure workers understand how to proceed in a crisis. Communication also extends to the public when a company’s reputation is in jeopardy.

Legal counsel is essential when a scandal arises that places the credibility and integrity of your business at risk. You need a crisis management lawyer to help you convey your case in a manner that restores trust to customers and potential buyers.

Alternative Dispute Resolution

Alternative Dispute Resolution (ADR) is the process of resolving disputes between customers and companies without going to court. There are essentially four types of resolutions:

  • Mediation;
  • Arbitration;
  • Neutral Evaluation;
  • Settlement Conferences.

Legal counsel can help you understand your rights as a business owner during these proceedings so that you do not necessarily lose everything.

Crisis management is made possible through good legal counsel. Call The Williams Firm today to establish a plan for your company.